search
Small Business News from 123Print
 
Consumers deterred by registration requests, report finds
By PAULINE CROSS
Posted: 2/15/2011 1:04:20 PM

Many small businesses have heralded the internet as a brilliant tool for customer resources, demographic information and consumer data, and while it has been that, it is beginning to change, forcing websites to alter their information-gathering strategies along with it.

A study released last week by Janrain and Blue Research found 75 percent of respondents take issue with websites' requests for information or registration and, consequently, may provide false information or leave the site altogether.

However, the study also found 66 percent of consumers are enticed by the option of merely signing in to Facebook, Twitter or Google as an alternative, suggesting internet users are not necessarily opposed to providing personal data, just the method in which it is requested.

"The rapid growth of social media has dramatically impacted consumers' expectations of websites and this shift in behavior can mean measurable benefits for businesses prepared to capitalize on the trend," said Paul Abel, managing partner at Blue Research.

In all, the report suggests the growing importance of social media, as it also found a significant link between buying habits and social media marketing, as 35 percent of respondents reported social network posts have encouraged them in the purchasing of various products and services.

 


Customer retention news provided by 123Print.com - providers of custom loyalty cards, business cards, postcards and other high quality, low price tools to help businesses retain customers.

 
   
 
Related News
 
By PAULINE CROSS
Posted: 5/8/2012 4:31:20 PM
With the wide range of communication outlets businesses have at their disposal, a strong customer retention strategy is not only easy to carry out, but also essential as more businesses are trying to reach out and cater to their current customer base...
By DEREK MCALLISTER
Posted: 4/16/2012 4:13:26 PM
A recent survey conducted by SAS looked at some of the ways business-to-business and business-to-consumer companies address how customer loyalty and retention efforts affect customer dynamics...
By JEREMY ARMSTRONG
Posted: 4/6/2012 1:57:19 PM
With more consumers using their mobile devices for online shopping, it is important for businesses to make sure they have a mobile site. Entrepreneur Magazine recently provided some tips for businesses looking to build a strong mobile site...
By CAROLINE FOSTER
Posted: 3/30/2012 2:40:32 PM
The Values Institute at DGWB and Entrepreneur Magazine recently teamed up to study why American consumers are more loyal to certain brands and less loyal to others...
By DOUGLAS CHAN
Posted: 6/15/2011 10:54:39 AM
Microsoft cloud computing issues to be discussed on next Small Business Authority Hour.The Small Business Authority will be discussing cloud computing solutions live from "The Small Business Authority Studio" at 77WABC Radio in New York and stream it live at www.wabcradio.com on July 2, 2011...
By SONIA PARKER
Posted: 6/15/2011 10:24:51 AM
The Small Business Authority has partnered up with Forbes to launch a Small Business blog in hopes of helping independent business owners...
 
   
 
 
order with convenience
We accept Visa, Mastercard, American Express and Discover
McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Accredited Business