December 16 2024

Title:

I was not happy with the paper quality of the business cards and customer service was no help.

Reviewer:

Mike

I ordered 260lb ultra thick business cards with rounded corners. The first order arrived and the cards had a noticeable edge, poor quality. I spoke to customer service and instead of a refund they re-ordered. The second order arrived with the same poor quality and they refused to refund. Very poor customer service by both individuals I talked with!

Reply from

Thank you for your feedback. We are sorry to hear of your disappointment. A Customer Service rep will be reaching out to you concerning this matter.

September 23 2024

Title:

My business cards did not print correctly. It was not in italics

Reviewer:

Timothy

Website was very difficult to use.

Reply from

Thank you for your feedback. A representative will be reaching out to you concerning your order.

June 26 2024

Title:

Cards not quite as expected

Reviewer:

Susan

I found the site easy to use. The cards came faster than I expected, but I was surprised that the standard business card has a matte finish on the front. I don't know if I missed something in the description or what.

Reply from

Thank you for your feedback. While our business cards are defaulted to matte stock, we offer many options to choose from - including a glossy finish on the front. Please feel free to give us a call the next time you place an order, so we may assist you in locating the different options.

June 17 2024

Title:

Solid quality cards, disappointing software

Reviewer:

Matthew

I carefully uploaded my own design for some mini cards and made sure the background went over the edge for the cute line. And still one side of my cards shows the white background. It looks kinda unprofessional now. Luckily this was for a hobby and not a business setting, so I can still use these prints. Be wary of their software's boundary markers. They aren't 100% accurate.

Reply from

Thank you for your feedback. To properly use our design studio, the canvas must be covered completely, and your text and image(s) need to be within the "print safe area" shown. We are sorry this was unclear to you. A representative will be reaching out to you concerning this matter.

May 20 2024

Title:

Totally messed up the color tone of the picture

Reviewer:

Vikas

My card had my profile picture. The submitted design and the real product have a big difference in the color tone. All of my cards are useless. Waste.

Reply from

Thank you for your product review. A customer service rep will be in touch with you regarding your concern.