To ensure proper print quality, any imagery you upload should be at a resolution of 300 dpi or more. If you are unsure about a file’s resolution, don’t worry. Our system will warn you if an image is too low resolution to safely use on your product. We accept the following file formats: jpg, jpeg, tif, tiff, pdf, png, gif, bmp, svg, eps and ai. We are unable to use Word Documents and PowerPoint files. If you need help with your artwork, click the LIVE CHAT button to chat with a 123Print specialist, call 800.877.5147 or email a Graphic Specialist at the following email address:firstname.lastname@example.org.