Company's follow up is poorly addressed
January 12, 2019
This was my 3rd reorder and since my last order my font was dropped, no one had the right print color on file, the photo on my business card was now over cropped and the sample shown for approval page was out of focus. Too many cust. serv. people emailed me for approval. When I called Cust. Serv. it took over 5 times to get someone to fix the mistakes on file, plus follow up was poor. I finally got in touch with someone in the graphics dept. who sent me a jpeg image with the changes that I needed, and also had to send an old business card via snail mail to get everything to match the original look of my card wanted. Once that graphics dept rep got the correct image and printing correct, I was happy. Over one month past prior to getting the order straight.
Reply from 123Print
Thank you for giving us this feedback. Notes about our service from customers is what helps us improve. We apologize that the proofing process took so long on your order. We hope to have the opportunity to provide you with a better experience in the future.
Always quality!
December 5, 2018
I've used 123 Print for our business cards and other items for years. Always easy to order/reorder, always quality and prints and ships very quickly.
easy to use
Michael
October 6, 2018
I chose 123Print because it had the simplest interface. I wanted a simple card with little fuss. Also they have recycled paper.
Great job
Elmer
August 29, 2018
Really happy on how the card design turned out. Clean and precise. Was impressed by the result of my request. Thank you!