Help Center
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About Our Products
- Can I Request a Custom Quote or Special Product?
- How to Order Envelopes Without Greeting Cards
- How to Order Greeting Cards Without Envelopes
- Understanding Paper Weights & Finishes
- What Does “Converted” Mean?
- What Does “Digital Press” Mean?
- What is the minimum or maximum quantity of a product I can order?
- Do postcards come with envelopes?
- Can I order extra envelopes?
- Do you sell eCards?
- Do your products come in different sizes?
- What is on the inside of your greeting cards?
- What is the difference between Peel & Seal and gummed envelope closure?
- I can’t find a card I ordered before. Is it still available?
- ▶ Account Settings
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Addressing & Mailing Services
- Can you address and mail my order for me?
- Can you format my addresses so they fit in your spreadsheet?
- Do I need to use your address template or can I use my own?
- Do you offer addressing and mailing services?
- Do you offer addressing services?
- How do I add addressing or mailing options to my order?
- How do I upload my address file?
- Is it possible to purchase extra envelopes?
- The product I'm looking at doesn't have the addressing service option. Why is that?
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Customizing Our Products
- Can I change the color or can I change the background color of this product?
- Can I remove the brand logo from my product?
- How do I add symbols or special characters in the editor?
- How do I type accented characters when personalizing my product?
- What special character commands can I use when personalizing my product?
- Why is my preview showing white space around my logo or image? Can this be removed before printing?
- Can I Upload a Full Design for a Card?
- Customizable versus Non‑Customizable Products
- How to add a QR Code to your Product
- Will the printed product look exactly like the preview?
- Can I order samples with envelopes and envelope imprinting?
- Do you offer envelope samples?
- Can I edit the text on a product?
- Can I order blank greeting cards?
- Can I see a proof of my customization before it is printed?
- Can you help me design my product?
- Can you recreate a product I already have?
- How can I add a photo, logo, or signature to my product?
- How can I customize my product?
- How do I place a reorder?
- Where can I find a list of verses or a verse library?
- Can I email you a logo, signature, or image to use in my card?
- ▶ Most Popular
- ▶ Payment & Billing
- ▶ Return Policy
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Shipping & Production
- My order shows as shipped, but I never received it. What should I do?
- What shipping carriers do you use?
- Will I pay any additional costs after my order ships?
- Will my cards be shipped flat or folded?
- Can I contact the shipping department directly?
- Do you ship internationally?
- How can I track the shipping status of my order?
- How long will it take to get my order?
- I have a large volume high quantity order. Can I get assistance?
- Where will my order ship from?
- How long do I have to make changes once my order is placed?
- Can I cancel an order that is already being printed?
- ▶ Technical Help
Need Help?
tel: 800-877-5147
fax: 888-634-4621
12750 Merit Drive Suite 900
Dallas, Texas 75229
What is the minimum or maximum quantity of a product I can order?
Minimum and maximum order quantities vary by product. Some items can be ordered as low as 1, while others must be ordered in preset increments such as 5, 8, 10, 25, 50, 100, or more. These limits depend on how the product is manufactured and packaged.
What affects quantity limits?
Several factors determine how many of a product you can order:
- Product type (cards, invitations, stationery, accessories, etc.)
- Manufacturing process (digital press vs. converted)
- Special finishes or upgrades (foil, embossing, specialty inks)
- Packaging requirements (boxed sets, pre‑converted items, envelope matching)
How to check the exact quantities available
You can see the available quantities for any product directly on its product page:
- Go to the product detail page.
- Locate the Quantity dropdown menu.
- Review the options shown.
You will see:
- The minimum quantity you can order
- The available increments (e.g., 10, 25, 50…)
- The price for each quantity tier
- The maximum quantity allowed (if one applies)
Tip: You can type a quantity manually
You can enter any number directly into the quantity box. If the number you enter isn’t one of the allowed increments, the system will:
- Automatically round up to the next valid quantity
- Update the price instantly so you know the exact cost before adding the item to your cart
This makes it easy to confirm what quantities are available and how pricing changes as you adjust your order.
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